top of page



Customer Care


We take customer care very seriously, and we want to reassure you that you can buy from us with confidence. We have a thorough and detailed customer care policy in place to make sure that your experience with us is always positive.


If you ever have any questions or problems, please don't hesitate to contact us. We're always happy to help in any way we can. Thank you for choosing our company!


Privacy & Safety

At Novi Te Haircare Formula, the privacy and safety of our customers is always our top priority. We understand that entrusting us with personal information is a big responsibility, and we take great care to ensure that all customer data is used, stored, and protected in accordance with the highest standards.


Here’s a rundown of our privacy and safety policies:


Use of Personal Data: We only collect and use personal data for the purposes it was provided to us – such as processing orders, verifying payments, or responding to customer service inquiries. We never sell or share personal data with third parties without explicit consent from the customer.


Security of Personal Data: All customer data is stored on secure servers with industry-leading security precautions in place. Our payment processing is handled by third-party providers who are PCI-compliant and use the latest encryption technology to protect sensitive financial information.


Privacy Policy Updates: We may update our privacy policy from time to time as our business evolves or new laws are enacted. We will post any changes here on our website, so please be sure to check back periodically to stay up-to-date on our latest policy.


Thank you for choosing Novi Te Haircare Formula! If you have any questions about our privacy or safety policies, please don’t hesitate to contact us – we’re always happy to help!

Wholesale Inquiries

If you're a retailer interested in stocking our products, we'd love to hear from you! Our wholesale inquiries section is the perfect place to find out more about how you can sell our gorgeous range of products.


Simply email our wholesale company at and let us know a little bit about your business. We'll get back to you as soon as possible with further information on our wholesale policies and how we can work together.


We're always looking for new partners to help us spread the word about our stunning products, so don't hesitate to get in touch today! We look forward to hearing from you.

Payment Methods

Credit / Debit Cards  - Apple Pay

bottom of page